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Discover Our Personalised Appointment Services

At Burberry, we understand that every shopping experience is as unique as you are, and that your time is precious – which is why we have created a range of personalised appointment services to suit your needs perfectly.

From virtual appointments that allow you to shop from the comfort of your own home to expert styling sessions for you to explore our collections in their finest detail, we look forward to welcoming you in whichever way you feel most comfortable.

Available in select stores only.

Alternatively, contact Customer Service.

The well–being of our clients, team and community is our priority. To ensure your safety we appreciate your assistance in showing proof of double vaccination upon arriving for your in store appointment.


Through our online booking form, your in-store appointment is completely customisable, so we can tailor your experience to you in any way you wish.

If you have a selection of styles already in mind, we will prepare them for your arrival. If you’re looking for a thoughtful gift for a loved one, we’ll curate an edit for you. If you want a complete personalised styling experience for an event, we can do that too – and much more.


In our virtual showroom, our expert sales associates will host you over video call and give you access to our complete collection. Connect with us through a variety of channels and discover pieces in detail, from wherever you are.


Your journey with us doesn’t end when you take your item home. From Leather Refresh to Trench Refresh, our experts are here to help renew your treasured piece and help extend its life.