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Burberry Packaging
Burberry Services

At Burberry, we are committed to giving you the best experience possible. Whether you’re shopping from home or visiting one of our stores, we remain at your disposal and offer a range of services.

Burberry Services
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Delivery and returns

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Order online today and pick up your items in store, as early as next day.
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Enjoy free returns on your orders at
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Shipping Information

Explore the destinations we deliver to and calculate shipping costs and times.
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Order Tracking

When you place an order, you will receive an email with a tracking number. If you have a registered account with Burberry, you may check the status of your order online.

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Delivery Services

Receive and return your products easily, quickly and safely with our range of delivery options – from complimentary shipping and eco-friendly gift packaging to express, same and next-day delivery.
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Personalisation and Gifting

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Gift Packaging

Discover our range of gift packaging – developed, tested and produced with the planet in mind.
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Monogram Your Product

Make your item your own – or create something unique for someone special – with our personalisation service.
Craftsmanship Trench/Personalisation
To tailor your piece to you perfectly, we offer complimentary basic alterations on full-priced garments within three months of purchase in the majority of our stores.
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Trench Bespoke

At selected stores, discover an innovative new Burberry trench coat personalisation experience.

Product help and advice

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Private Appointments

Book an appointment with one of our Sales Associates to privately shop our latest collections and receive personalised advice, from styling to fit and much more.


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Aftercare Appointments

Your journey with us doesn’t end when you take your item home. Our experts are always here to help ensure your treasured piece lives on for years to come.

Explore All Aftercare

Visit our aftercare services page to see how we can help you care for your product.

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